About Us


Welcome to Teamstar Holiday Rentals! We offer an extensive selection of holiday apartments, townhouses and villas to rent across the province of Malaga in some of the most beautiful locations such as Nerja, Torrox and Frigiliana – a great collection of properties for the perfect holiday abroad.

If you´re looking for luxury villas with 360 degree views, heated swimming pools and private tennis courts, penthouses with a jacuzzi on the roof terrace, or a cosy townhouse in and amongst the white washed picturesque Spanish streets, you’ll find it here.

We have been operating in Nerja for nearly twenty years and have seen the surrounding areas change, evolve and develop into what is now one of the most sought after holiday destinations in Spain. Since inception, we have strived to provide a range of competitively priced properties suitable for families, groups and couples offering excellent value for money.

We are looking for quality holiday apartments, townhouses and villas in Nerja, Torrox and Frigiliana!

At Teamstar Holiday Rentals we offer a one-stop property management service for your property. We take care of every aspect of property management relating to short term and winter rental bookings.

To maximise our owners property´s visibility and to increase potential earnings, not only do we advertise properties on our own proprietary website, we also collaborate with all of the major online portals (at our owners discretion of course).

Our near twenty years of experience has given us an in-depth understanding of the sector, long-standing trusted relationships, a proven track-record, and the knowledge to deliver a high quality service.

If you would like more information and would like to speak with a member of our acquisition team, please contact us on info@teamstarholidayrentals.com, or complete the online application form by clicking on the following link https://www.teamstarholidayrentals.com/owner-login.

When do I have to pay the deposit for my booking?

A 20% deposit of the total booking amount is payable for all bookings. If you book online via our website, you can pay the deposit immediately online using any valid debit/credit card. Alternatively you can choose to pay via a bank transfer. If you choose this option, you have 7 days from the booking date to ensure that the transfer reaches our bank account

If you book via email, a phone call or an office walk-in, you have 7 days from the booking date to pay the 20% deposit of the total booking amount, whether that be via a debit/credit card payment or via a bank transfer.

If the deposit is not paid within 7 days of the booking date, the property will be released and the dates made available once again.

Please note that if the check-in date is within eight weeks of the booking date, the total rental price is due within 7 days of the booking date to secure your booking.


When do I have to pay the balance for my booking?

The remaining balance for your booking is due 8 weeks before the booking start date.


How do I pay for my booking?

You can either pay for your booking using a valid debit/credit card or via a bank transfer.

When completing bookings via our website, you can pay the deposit yourself (or the entire rental amount if check-in is within 8 weeks of the booking date) by using a valid debit/credit card. If you have already completed your booking and are intending to pay your balance by debit/credit card at a later stage, please link your card to your online account through the Guest Area on our website
(https://www.teamstarholidayrentals.com/intranet/signin/login).There is currently no option to pay the balance online yourself using your online account through the Guest Area, even if you link a card. Therefore you must let us know once you have linked your card to your booking so we can take the payment. Alternatively you can give us a call on +34 952 52 7300 or +44 0844 774 7802 and we will complete the transaction over the phone.

If you wish to pay by bank transfer, please use the bank account details that you receive in an email from us. Should you not have the bank details, please contact us for these. For customers in the UK wishing to make the bank transfer in Sterling, please contact us to confirm the Sterling price for your booking before making a Sterling transfer.


How do I manage my booking and enter all information relating to my check-in?

To access and manage your booking you can access your account using the Guest Area at the top of the website homepage (https://www.teamstarholidayrentals.com/intranet/signin/login).

If this is your first time accessing your account you will need to create your account (https://www.teamstarholidayrentals.com/intranet/signin/register). Once your account is created you can log in to your account. To ensure your booking correctly feeds through to your account, please use the same email that you provided to us at the time of booking when creating your account.

Once logged in, you should be able to see your upcoming trip(s). You must first click on “SEE MORE DETAILS”, as you will be able to see an overview of the dates of your booking, the included services, your chosen extras, plus the option to choose additional extras. On the left hand side, you must then click on "LINK CARD" to link a valid debit/credit card (this is for security against breakages/damages, but you can also choose to pay your remaining balance with this card when the time comes). Towards the bottom of the page, you shouldthen click on the "ORGANISE YOUR TRAVEL" button, where you must enter your full travel information.

Once you have done these things, if you click on "MY BOOKINGS" towards the top of the page, you can then click on the "COMPLETE" button. This will take you to the page where the passport information for all your guests must be entered. Once this has been done, click the "VALIDATE" button at the bottom of the page and your check-in is complete.


Why am I unable to successfully link a card to my booking in the Guest Area?

Only valid debit/credit cards will be successfully accepted when linking a card to your booking. There are occasions when cards cannot be successful linked. One reason for this is that the details you have entered are incorrect, so please ensure you have entered the correct details a second time. If you are sure that you have entered the correct details of a valid card, it is likely that your bank/card provider has failed to generate the appropriate verification to our payment provider. In these cases, you will either need to call your bank/card provider and try linking the card again, or enter the card details of a another debit/credit card.


When will I receive my arrival information?

You will be sent your arrival information via email approximately 7 days before your check-in date. This email will include directions to the property, property address, GPS co-ordinates, and key pick up confirmation.

Please note that you will only be sent your arrival information email if you have linked a valid credit/debit card, submitted your travel information and entered all passport information within your Guest Area account online.

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